Terms and Conditions

Introduction

These Terms and Conditions govern your use of pelionthara Financial Planning services available at pelionthara.com. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

I agree to the Terms & Conditions

Definitions

For the purposes of these Terms and Conditions:

  • Service: Refers to the financial planning consultation services provided by pelionthara Financial Planning
  • User/Client: Any individual who accesses or uses our services
  • Subscription: Monthly payment plan providing access to consultation services
  • Content: All information, advice, and materials provided through our services

Use of Our Service

You may use our services for lawful purposes only and in accordance with these terms:

Permitted Uses

  • Accessing financial planning consultations for personal use
  • Receiving guidance on resource allocation and financial decisions
  • Participating in scheduled consultation sessions

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information during consultations
  • Maintain confidentiality of your account credentials
  • Notify us immediately of any unauthorized account access
  • Use the service in compliance with applicable laws

Prohibited Activities

You may not:

  • Share your account access with unauthorized persons
  • Use the service for any illegal or unauthorized purpose
  • Interfere with the proper functioning of the service
  • Attempt to gain unauthorized access to our systems
  • Reproduce or distribute our content without permission

Intellectual Property Rights

All content, materials, and intellectual property provided through our services remain the exclusive property of pelionthara Financial Planning and are protected by applicable copyright and intellectual property laws.

Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

Privacy Policy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these terms.

Please review our Privacy Policy to understand how we handle your personal information. View Privacy Policy

Limitation of Liability

To the fullest extent permitted by Australian law:

pelionthara Financial Planning provides consultation services for informational purposes and does not guarantee specific financial outcomes or results

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services

Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the service or violation of these terms

Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Arbitration

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with Australian arbitration rules

Arbitration proceedings will be conducted in Melbourne, Victoria, under Australian Commercial Arbitration Rules

European Union Online Dispute Resolution

EU residents may access the European Commission's Online Dispute Resolution platform for consumer disputes

EU ODR Platform: Visit EU Online Dispute Resolution Platform

Termination

Either party may terminate the service relationship at any time with appropriate notice. Termination does not affect obligations that accrued prior to termination.

Upon termination, your access to the service will cease, and certain provisions of these terms will survive termination.

Governing Law

These terms are governed by the laws of Australia and the state of Victoria. Any legal proceedings must be brought in the appropriate courts of Victoria, Australia.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and pelionthara Financial Planning regarding the use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

Your continued use of the service after changes are posted constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms and Conditions, please contact us:

Company:: pelionthara

Email:: contact@pelionthara.com

Phone:: +61 484-575-396

Address:: 125 Collins Street, Melbourne VIC 3000

Effective Date:: September 7, 2025

Last Updated:: August 12, 2025